The short version: we collect just enough information to provide a great service to you. Our business depends on our customers' trust, so we don't want to destroy that trust by taking privacy-violating actions. Yes, we use cookies in a limited capacity. No, we do not share, sell, or transfer your personal data for purposes other than those outlined in this policy. No, we do not use any of your data for advertising purposes. Yes, we take precautions to safeguard your data.

Your use of the Urban Mums website and all associated services ("the Application") is subject to your agreement to all of the following terms. If you disagree with any of the terms below, do not use the Application.

What we collect and why

To identify you in the product and to reference you in a personalised manner.

This is the same picture that you use on your Telegram account and/or a photo that you upload, and we use it to personalise your experience in the Application.

We use your email address to communicate important billing and product notifications. We aim to send you as little email as possible.

We use your location to center the map on your location as well as to provide you with the most relevant information for your area.

To interact with the Application, you will be inputting free-text and formatted data into the product. This data is stored in our database and is used to provide you with the best possible experience.

Usage data is collected automatically when using the Application. It may include your device's IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, unique device identifiers and other diagnostic data.

Cookies

Cookies are small files a site stores on your device through your browser that enable the site to recognise your browser and remember certain information. We use cookies to keep you logged in on the Application website.

You have the right to accept or reject our use of cookies. If you wish to reject our cookies, do not use the Application or configure your browser to reject cookies.

Data storage and security

We use DigitalOcean servers to store and process your data. Your data is encrypted when transmitted to the Application, and we implement a variety of security measures to maintain its safety. If we discover that your data has been exposed to unknown third parties, we will notify you within 24 hours of discovery. Remember that no method of transmission over the internet is 100% secure.

Data retention

Data from your account is retained for as long as is sufficient to continue providing the Application's services. We remove your personal data after you explicitly delete your account, subject to legal obligations such as complying with applicable laws, resolving disputes, and enforcing our agreements. Aggregated and anonymised data may be retained for internal reporting.

Data disclosure

As part of day-to-day operations, the Application shares data with third-party partners that are integral to its business:

• DigitalOcean (digitalocean.com) — hosting provider for all app and data storage.
• Sentry (sentry.io) — error reporting.
• PostHog (eu.posthog.com) — product analytics.

Under certain circumstances, the Application may be required to disclose your data if required by law or in response to valid requests by public authorities, or in good faith to comply with a legal obligation, protect our rights or the safety of users and the public, or protect against legal liability.

Children's privacy

The Application does not knowingly collect data from children under the age of 13, and children under 13 are prohibited from using the Application. If you learn that a child has provided us with personal data, alert us at [email protected].

GDPR and managing your data

If you are an EU citizen, you are subject to GDPR. We take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data. To access, correct or remove your personal data, contact us at [email protected]. You have the rights to object, to access, to rectification, to be forgotten, to withdraw consent, to data portability, and to restriction of processing. As an EU citizen you can also report GDPR violations to your Data Protection Authority.

Links to other websites

The Application may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites. We advise you to review the privacy policy of every site you visit.

Contact us

If you have any questions about this privacy policy, you can contact us by email: [email protected].

Changes to this privacy policy

We may update our privacy policy from time to time and will post the updated version on this page. You are advised to review this page periodically for any changes.